Star TSP613 Receipt/Slip Printer with Cash Drawer Setup
By Randy Everill
Revised on 3/10/2005
Technical Note Summary:
This document was created to assist users of eLunchroom in setting up the Star TSP613-USB Receipt/Slip printer and Cash Drawer for use with the eLunchroom management software.
What is the purpose of a Slip Printer and Cash Drawer?
When connected to a machine running the eLunchroom software, the receipt/slip printer provides a convenient and economical means of printing receipts for common transactions such as deposits to account, withdrawals, and cash payments.
System Requirements
A computer running Macintosh OS X, Windows 2000 or Windows XP operating system that meets the minimum system requirements for eLunchroom version 1.1 or later. If you are uncertain whether your system meets the current requirements please contact Technical Support at 1-800-347-4942. You will also need a copy of the current eLunchroom CD, version 1.1 or later, containing the Star printer drivers.
Setting up the printer
When unpacking, verify that you have received the printer, manual, power supply, power cord and a USB cable.
Connecting the USB Interface Cable
Connect the “D” shaped end of the USB interface cable to the connector on the rear panel of the printer. Connect the rectangular end of the cable to an available USB port on your computer.
NOTE: DO NOT CONNECT THE PRINTER TO A USB KEYBOARD OR OTHER HUB.
Connecting the AC Adapter
Connect the power cable to the AC adapter, then connect the AC adapter to the connector on the printer. With the power switch OFF, insert the power cable plug into a properly protected AC outlet.
NOTE: USE ONLY THE ADAPTER AND CORD THAT CAME WITH YOUR PRINTER.
Turning the Power On
To turn on the printer, flip the power switch located on the left side of the printer. The POWER lamp on the control panel will light up.
Loading the Roll Paper
- Use only paper that matches the printer’s specification.
- Push the cover open lever, located on the top right hand side, to open the printer cover.
- While observing the direction of the roll (see diagram on inside of printer cover), set the paper roll into the compartment and pull the leading edge of the paper toward you.
- Close the lid by pressing down on both sides and ensure it is firmly latched.
- The error light will blink if paper nears its end or is incorrectly installed.
NOTE: THE ERROR LIGHT WILL BLINK AT DIFFERENT INTERVALS FOR VARIOUS ERRORS, PLEASE SEE THE PRINTER USER’S MANUAL FOR A DETAILED EXPLANATION OF ALL ERROR CODES.
NOTE: THE PAPER IS HEAT SENSITIVE! DO NOT EXPOSE TO HEAT, DIRECT SUNLIGHT OR MOISTURE WHILE STORING.
Setting up the Cash Drawer
When unpacking the cash drawer, ensure that you have the received the cash drawer as well as 2 keys and 1 interface cable. Take the time to ensure that all components function properly and have arrived in good condition. Test the lock and ensure both keys function in case there were a need to manually open the drawer. The cash drawer should be placed on a flat surface at a convenient height for the user who will be handling the transactions. Never place the cash drawer on an uneven surface as the force of the door opening may cause it to fall, damaging the unit. While the cash drawer is sturdy and should support some weight placed on it's top surface, it is not recommended that any heavy objects, such as a computer monitor, be placed on top of the cash drawer.
Connecting the Cash Drawer to the Star TSP613 Slip/Receipt Printer
The cash drawer does not require any source of external power other than that provided from the interface with the slip printer. Located on the underside of the cash drawer is an RJ45(Ethernet) style connector and located on the rear of the printer is a smaller RJ11(Telephone) style connector. Turn OFF the power to the printer, then insert the smaller end of the provided interface cable into it's matching connector on the slip printer and the larger end into the matching connector on the underside of the cash drawer. Turn the printer power back ON.
NOTE: NEVER ATTEMPT TO PLUG A PHONE CABLE OR ANY CABLE THAT HAS NOT BEEN CERTIFIED BY COMPANION TO WORK WITH THE SLIP PRINTER INTO THE CONNECTOR ON THE BACK OF THE PRINTER OR ON THE UNDERSIDE OF THE CASH DRAWER. THIS COULD SERIOUSLY DAMAGE EITHER DEVICE.
NOTE: PLEASE READ THE PRINTER USER'S MANUAL FOR IMPORTANT OPERATIONAL, PRECAUTIONARY, AND MAINTENANCE INFORMATION.
Installing the Printer Driver
Before using your receipt printer, you must install the printer driver. You’ll find the printer driver on your eLunchroom CD (version 1.1 or later), in the Utilities folder.
Windows Driver Installation:
Insert the COMPanion CD into the disk drive. When you insert the USB cable and turn the power on, Windows should recognize that a new device has been added and present you with the Add New Hardware Wizard. If this does not happen, restart the machine. After restarting, the Add New Hardware Wizard should appear. If it does not, open Control Panel from My Computer or the Start menu and proceed to the Add Hardware utility. When prompted to install the software for your new device, select from the available options to Install from a list or specific location (Advanced) (Image 1). If you have started the Add Hardware utility from Control Panel you will need to select Add a new hardware device from the list first (Image 2).
Image 1
Image 2
Next you will be asked to Choose your search and installation options. Select Don't search I will choose the driver to install (Image 3). Click Next.
Image 3
Image 4
You will be asked to select from a list the type of hardware you are installing. Choose Printers (Image 4). When asked to identify the type of printer you have click on Have Disk (Image 5). When the Install from disk window opens, click on Browse and navigate to 'Look in' your CD drive. Locate from within the CD's directory the folder containing the Star drivers and select the Star.INF file. Click Open and then click Next (Image 6).
Image 5
Image 6
From the list provided, highlight Star TSP613RS-USB [A4/Letter] and click Next (Image 7). You may be presented with a series of Warnings or Alerts about driver signing, select Yes to install and Continue Anyway. Once the files have been copied from the CD, Windows will inform you that the installation of your new hardware Star TSP613RS-USB [A4/Letter] is complete. Click Finish. Proceed to the section of this document titled Setting the Preferences for your printer within eLunchroom to finalize setup.
Image 7
Macintosh OS X Driver Installation:
Once you have inserted the eLunchroom 1.1 CD in the disk drive and have located the Utilities folder, run the Mac OS X driver installer by double clicking on the installer icon. After viewing the Read Me and accepting the License Agreement, choose the destination drive and click Continue (Image 8). When complete, click Close.
Image 8
NOTE: IF YOU HAVE MULTIPLE DRIVES, BE SURE TO SELECT THE HARD DRIVE THAT HAS THE OPERATING SYSTEM INSTALLED TO IT.
Next, from within System Preferences, find and open your Print and Fax utility (Image 9).
NOTE: IN OS 10.2 THE PRINT AND FAX UTILITY IS LOCATED IN THE UTILITIES FOLDER, UNDER THE APPLICATIONS FOLDER ON YOUR HARD DRIVE.
Image 9
Click on the Add icon to add a printer (Image 10).
Image 10
When you are prompted to select the name and location of the printer you wish to add, choose USB from the pull down menu and select the TSP613 printer. Click on the Add button (Image 11).
You can now close the Print and Fax utility.
Image 11
Setting the Preferences for your printer and cash drawer within eLunchroom
NOTE: ELUNCHROOM MUST BE REGISTERED WITH THE SLIP PRINTER AND CASH DRAWER PRODUCT CODES IN ORDER FOR THESE PREFERENCES TO BE AVAILABLE. YOU WILL FIND THE NECESSARY INFORMATION IN THE MATERIALS THAT WERE SHIPPED TO YOU WHEN YOU PURCHASED THE TSP613 PRINTER AND CASH DRAWER. IF YOU ARE UNFAMILIAR WITH THE PROCESS OF UPDATING THE ELUNCHROOM REGISTRATION INFORMATION, PLEASE SEE THE TECHNICAL GUIDE HERE OR CALL TECHNICAL SUPPORT AT 1-800-347-4942.
After registering and starting eLunchroom 1.1 or later, choose Preferences from the Edit menu. Next, choose the Receipts preference from the pulldown menu in the top left corner of the Preferences window.
Selecting which printer to use for receipts:
With the printer drivers correctly installed the TSP613 Slip/Receipt Printer and Cash Drawer will be automatically found and selected when used with eLunchroom. No printer selection is required for eLunchroom to utilize this printer and cash drawer.
Image 12
Enable receipt printing and cash drawer functionality:
The cash drawer component is designed to function through the slip printer even if receipt printing is turned off (the printer power must be turned ON). To enable the cash drawer, with or without receipt printing enabled, check the box titled Cash Drawer is attached to Slip Printer (Image 12). To enable receipt printing, place a check in the box titled Format for Slip Printer (Image 12), and enable or disable the remaining slip printer preferences as desired. Save before closing the window. Based on how these preferences are set, eLunchroom will print receipts and open the cash drawer upon the completion of certain transactions and from the register window. The cash drawer, if enabled, can also be opened manually from the menu on the transaction window (Transaction-Open Cash Drawer) or by the use of the key combination Control + Alt + O (Windows) or Command + Alt + O (Macintosh). Please review the eLunchroom user’s manual for further information about transactions and using the Register window.
You are now ready to begin using the Slip/Receipt Printer and Cash Drawer!
If you need further information or assistance with setting up, operating and maintaining this system, please call COMPanion Technical Support at 1-800-347-4942 or email support@companioncorp.com.
